The URL for a workspace contains important information about the workspace you are trying to view. If the URL is typed or copied incorrectly, or if some of the characters are accidently deleted, CommonView cannot display the correct workspace. Email programs, such as Pine, often wrap the URL onto two lines, and consequently insert a line break into the URL, or drop the last few characters of the URL.
What you can do
- Check to make sure you correctly typed or pasted the whole URL into the address bar of your Web browser. If you received the URL in an email message, the URL might have wrapped onto two lines, thus dropping off the last few characters.
- Contact the workspace owner and ask for the correct URL.
- Contact us or email email@example.com and describe the problem.